At Sensible Fox, we want you to be fully satisfied with your purchase. If you're not happy with your order, we offer a 30-day refund policy from the date of delivery.

How to Request a Refund

To initiate a return and refund, please contact us at info@sensiblefox.com with your order number and reason for the return. We will provide instructions on how to return your item.

Return Requirements

• Items must be returned in their original condition with all original packaging.
• Returns must be initiated within 30 days of receiving your product.
• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

Refund Process

Once we receive and inspect the returned product:

• If approved, your refund will be issued to your original payment method.
• Please allow up to 5-7 business days for the refund to appear in your account, depending on your bank or credit card provider.

Non-Refundable Items

• Products returned in damaged or altered condition not due to our error
• Products returned after 30 days

For any questions or concerns, don't hesitate to reach out at info@sensiblefox.com. We're here to help.